Refund Policy
Last Updated: May 16, 2025
Effective Date: May 16, 2025
This Refund Policy ("Policy") is a legally binding agreement between TheDevNomad ("we," "us," or "our") and you ("you" or "your") regarding our refund practices for our services.
Business Name: TheDevNomad (a sole proprietorship)
We strive to provide excellent service. If you're not satisfied, we offer the following refund terms:
1. One-Time Project Refunds
- Before Work Begins: Full refund
- After Initial Work Begins (first 3 days): 50% refund
- After Final Delivery or >3 days of work: No refund
Subscription Plans
You may cancel your subscription anytime. Refunds will not be provided for unused portions of the billing cycle.
Add-ons
Add-on services are non-refundable once delivered or integrated.
Request Process
To request a refund, email us at support@thedevnomad.com with your order reference and reason for the request.
Legal Notice
This website is owned and operated by Kenneth Burla, a freelance developer doing business as TheDevNomad. All references to "we", "us", "our", or "the company" on this site and in these policies refer to Kenneth Burla, unless otherwise specified. While not yet a registered business entity, TheDevNomad operates under freelance practice in accordance with applicable Philippine laws. Payments are processed securely through our payment provider, Paddle, acting as the Merchant of Record.